カテゴリー
Thank you for visiting our site.
It is possible to purchase the item of AOTERY even for those who live in abroad, but the payment method it only Paypal available.

You can click the Contact in the left side bar and fill in the necessary information, then please send it.
Note: If you send the email directly to (info@aotery.com) from your email address, it may be in the spam folder.
For the first contact, please contact us through this form.
Also please make sure to indicate the country where you live in the contact form.




We will reply to you later for the inquiry and send the invoice to you when you purchase an item.
Once the payment is confirmed, only it is available, normally we would ship it through EMS which comes with a tracking number and insurance within 3 days from the order is placed.

Note: All of the item which we sell here are UNSANFORIZED, when you wash it, it will shrink.
You cannot return it due to the size differences etc, please make sure to review the Size Guide which is located in the left side bar, confirm it and proceed to purchase it.

We do inspect the item very carefully before the shipping, by any chances if you receive the defect item or the item which was different from the order, please contact us within 7 days once it arrived.
If there is no item to exchange, we will issue a full refund of the item cost, the shipping cost and the service fee.

---something is not applied as defective---
AOTERY is produced by using the old fashioned weaving machine in order to provide the old texture.
Therefore it may not be even for the thickness of the strings and a solid part of fiber, in this case it is not considered as defective, please understand this situation.

◆◆◆ We cannot accept the return/ the refund in the cases as shown below.◆◆◆
: the return due to your convenient (the size doesn't match, the image was different from what you expected etc)
: it has been more than 7 days once it was delivered to you.
: the item which was used once including the washing


Lastly, there is the land line for our site, but regarding the inquiry it is better to use 'Contact' on our site in order to avoid "he said she said" scenario because there are possibilities that we may miss hearing things.

Your understanding and cooperation is truly appreciated.